Terms & Conditions
Terms & Conditions
Terms & Conditions – Virelln
Please read these Terms & Conditions (“Terms”) carefully before using the website operated by Virelln (“we”, “us”, “our”).
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please stop using our website immediately.
1. Age Requirement
By using this website, you confirm that you are at least 18 years old, or the legal age required in your jurisdiction, and that you are legally permitted to access adult-oriented content and purchase adult products.
By placing an order with Virelln, you confirm that you meet the applicable age requirements.
2. Use of Our Website
You may use our website and purchase our products for lawful personal and non-commercial purposes.
You agree to:
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Provide accurate and up-to-date information when placing an order or creating an account
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Keep your account and login information secure
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Use our website and products only for lawful and appropriate purposes
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Follow all applicable laws and regulations
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Use our products in accordance with the instructions and safety information provided
You must not:
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Submit or share content that is unlawful, defamatory, discriminatory, threatening or infringes the rights of others
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Attempt to hack, disrupt, damage or interfere with our website or systems
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Reverse engineer any part of our website or services where prohibited by law
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Use our products or services for unlawful purposes
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Impersonate another person or provide false or misleading information
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Attempt to gain unauthorised access to accounts, systems or data
Violation of these rules may result in the suspension or termination of your account and, where appropriate, further legal action.
3. User Accounts
Where account registration is available, you are responsible for maintaining the confidentiality of your account information and for all activity carried out through your account.
You must notify us promptly if you believe that your account has been accessed without your permission.
We reserve the right to suspend or terminate accounts where we reasonably believe that these Terms have been violated, fraudulent activity has occurred, or the security of our website or other users may be at risk.
4. User-Generated Content
If you submit reviews, comments, photographs or other content (“User Content”) to our website or social media channels:
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You retain ownership of your User Content.
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You grant Virelln a worldwide, royalty-free, non-exclusive licence to use, reproduce, display, adapt and distribute your User Content for legitimate marketing, promotional and business purposes.
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You confirm that you have the necessary rights to submit the content.
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You confirm that your User Content does not infringe the rights of any third party or violate applicable laws.
We reserve the right to remove or refuse User Content that we reasonably consider unlawful, inappropriate, misleading, offensive or infringing.
5. Orders and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications and prices displayed on our website are accurate.
However, minor variations in colour, appearance, packaging or product specifications may occur.
Submitting an order does not necessarily mean that the order has been accepted. We reserve the right to decline or cancel an order in appropriate circumstances, including where:
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A product is unavailable
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There is an obvious pricing or product information error
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We suspect fraudulent or unauthorised activity
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We are unable to fulfil the order for reasons beyond our reasonable control
If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order.
6. Pricing and Payment
All prices displayed on our website are shown in the applicable currency and may be subject to applicable taxes, duties or other charges depending on your location.
We use third-party payment providers to process payments securely. Payment information may be subject to the terms and privacy policies of the relevant payment provider.
We reserve the right to correct obvious pricing or product information errors before accepting an order.
7. Returns, Refunds and Replacements
Returns, refunds and replacements are subject to our Returns & Refunds Policy.
Due to the intimate nature of certain products, additional hygiene restrictions may apply to opened or used products.
For full information about eligibility, return procedures, refund processing and any applicable fees, please refer to our Returns & Refunds Policy.
8. Marketing Communications
If you subscribe to our marketing emails or otherwise provide the required consent, you may receive promotional communications from us.
You can unsubscribe at any time by:
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Clicking the “Unsubscribe” link included in our marketing emails; or
Please note that transactional communications, such as order confirmations, payment confirmations and shipping updates, may still be sent where necessary to fulfil your order or provide our services.
9. Account Suspension and Termination
We may suspend or terminate your account, where applicable, if:
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You materially breach these Terms
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You engage in fraudulent, abusive or unlawful activity
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Your actions may compromise the security or experience of other users
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Your account is used in a manner that may harm Virelln, our customers or our service providers
Where reasonably possible, we may provide notice before taking such action. However, immediate suspension or termination may be necessary in cases involving fraud, security risks or serious violations.
If your account is terminated, you may lose access to account-related features and content. This does not affect any rights you may have under applicable consumer protection laws.
10. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, logos, images, product information, designs and other materials, is owned by or licensed to Virelln and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify or commercially exploit our website content without our prior written permission, except where permitted by law.
11. Product Safety and Disclaimer
Our products are intended to be used in accordance with the instructions and safety information provided with the product.
You are responsible for reading and following all relevant instructions before using a product.
To the extent permitted by law, Virelln is not responsible for damage or injury resulting from improper use, misuse, modification of a product, or failure to follow the applicable instructions and safety guidance.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.
12. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or error-free.
We may temporarily suspend or restrict access to the website for maintenance, security updates, technical issues or other operational reasons.
13. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, payment providers, applications or services.
We are not responsible for the content, availability, privacy practices or terms of third-party services.
Your use of third-party services may be subject to their own terms and privacy policies.
14. Limitation of Liability
To the extent permitted by applicable law, Virelln will not be liable for indirect or consequential losses arising from your use of our website or products.
This may include, where legally permitted:
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Loss of profits
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Loss of business or opportunities
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Loss of data
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Business interruption
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Losses resulting from third-party services
Nothing in these Terms limits or excludes liability for matters that cannot legally be limited or excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.
Where liability can legally be limited, our total liability in relation to a particular product or order will generally not exceed the amount you paid for that product or order.
15. Consumer Rights
Nothing in these Terms is intended to limit or exclude your statutory rights as a consumer under applicable UK law.
Where UK consumer protection laws apply, you retain all rights and remedies provided by those laws.
16. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, services, website or legal requirements.
Any updated version will be published on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, where permitted by law.
We recommend reviewing these Terms periodically.
17. Governing Law
These Terms are governed by the laws applicable to the jurisdiction in which Virelln operates, subject to any mandatory consumer protection rights that apply to you.
If you are a consumer in the United Kingdom, nothing in these Terms is intended to remove or restrict any mandatory rights or protections available to you under UK law.
18. Contact Us
If you have any questions, concerns or requests regarding these Terms & Conditions, please contact us:
Virelln